Emergency Services and Police Numbers

Updated November 2015

No matter if you live or vacation in the Jaltemba Bay area, you should know who to call in case of an accident or emergency. Here is a complete list of emergency phone numbers for the towns of Rincón de Guayabitos, La Peñita, Los Ayala and the neighboring communities.

If you have additional information or notice that we have made a mistake, please contact us and let us know so we can update our list.

Emergency Assistance / Who to Call

State Police (Policía Judicia)
Contact for emergencies only.

Note: Calls are answered in Puerto Vallarta and dispatched to the location needed. Dialing 080 will not work from the US, Canadian or European cell phones.

066 from Mexican landline
080 from Mexican cell

*Note: All 3-digit emergency numbers will change to 911 in 2016

Federal Police / Highway Patrol (Policía Federal)
Contact if there is an issue involving drugs or firearms, or to report an accident on the highway.
(327) 291-0049
Local Police (Policía Municipal)(327) 277-0488
(327) 277-2481
Transit Police (Policía Transito)
Contact about roads and traffic, including to report an accident. They will notify the Federal Police if necessary.
(327) 274-0857
Tourist Police (Policia Turistica)
For those who live near Guayabitos, it is best to call the Tourist Police first for most matters, because their office is nearby and usually attended.
(324) 100-6229
(322) 180-7163
Fire & Ambulance (Protección Civil / Bomberos)
Call in case of fire, if you need an ambulance and also if you do not get a response from other agencies. There is always someone there to answer the phone and they are more than willing to do their best.
(327) 274-3578
(322) 192-8148
(800) 004-1300 Toll-free
Cruz Roja (Red Cross) Ambulance(322) 222-1533 Puerto Vallarta
Green Angels (Angeles Verde)078 from any Mexican phone
(311) 218-1624
Tow Truck (Servicios de Gruas)(311) 218-1624


Real Nayar Hospital – La Peñita(327) 274-3794
(327) 107-0508
I.M.S.S / Centro de Salud Hospital – La Peñita(327) 274-0150
San Francisco Hospital(311) 258-4077
Amerimed Hospital – Puerto Vallarta(322) 226-2080 Plaza Neptune
CMQ Hospital – Puerto Vallarta(322) 226-6500 Premier
(322) 223-1919 Downtown
Cornerstone Hospital – Puerto Vallarta(322) 226-3700
San Javier Hospital – Puerto Vallarta(322) 226-1010 Puerto Vallarta
(322) 226-8181 Nuevo Vallarta
(333) 669-0222 Guadalajara
I.M.S.S. Hospital – Puerto Vallarta(322) 224-2975
(322) 224-9700
Regional Hospital – Puerto Vallarta(322) 224-5601

Doctors, Dentists & Clinics

View a list of Doctors & Medical Services offered in our area.


View a list of Vets & Pet Services in our area.

Consulates & Embassies

American Consulate – Nuevo Vallarta
(322) 222-0069
(322) 222-3301
(333) 268-2145 Emergency
American Consulate – Guadalajara
(333) 268-2100
(333) 268-2145 Emergency
Canadian Consulate – Puerto Vallarta
(322) 293-0098
(322) 293-0099
(800) 514-0129 Emergency
Canadian Consulate – Guadalajara
(333) 671-4740

Other Important Numbers

AA (Alcoholics Anonymous)
Hotel Peñamar
Avenida Sol Nuevo #19
Rincon de Guayabitos, Nayarit
Meetings in English are held Monday and Thursday at 4pm
Contact: Nancy Milski
(327) 274-0017
Airlines & Buses
View a list of Airlines & Buses that serve our area.
Animal Protection & Rescue
View a list of Community Groups that serve our area.
Banks & ATMs
CFE (Electricity) – La Peñita
Bahia de Guaymas Sur #26
La Peñita, Nayarit
Monday-Friday: 8am-2:30pm
(327) 274-0204
(322) 225-5555 Emergency
Immigration (INM) – Nuevo Vallarta
Centro Empresarial complex (2nd Floor) near San Javier Hospital
(corner of Paseo los Cocoteros and Paseo las Garzas)
Nuevo Vallarta, Nayarit
Monday-Friday: 9am-1pm (Jalisco Time)
(322) 297-6343
(322) 297-6344
Post Offices & Shipping
View a list of Packing, Shipping, Moving & Storage options for our area.
PROFECO (Consumer Protection Agency)
Avenid. México Sur 142, Col. Centro
Tepic, Nayarit 63000
(311) 212-3457
(311) 210-2525
(311) 213-6541
PROFEPA (Environmental Protection Agency )
Joaquín Herrera, No. 239 (corner of Oaxaca)
Tepic, Nayarit 63000
(311) 214-3591
(311) 214-3592
SEMARNAT (Secretaría de Medio Ambiente y Recursos Naturales)
Avenida Allende #110 (second floor)
Ote. Planta Baja, Col. Centro
Tepic, Nayarit 63000
Monday-Friday: 9am-2pm
(311) 215-4923 or 4900
(311) 215-4931 Fax
SIAPA (Water & Sewer) – La Peñita
Ruben Jaramillo #8
La Peñita, Nayarit
Monday-Friday: 8am-2pm

SIAPA (Water & Sewer) – Guayabitos
Next to the Post Office, on the south side of the Plaza behind the Church
Guayabitos, Nayarit
Monday-Friday: 8am-2pm

(327) 274-0518
Telmex (Phone & Internet) – Bucerias
20 de Noviembre #10, Centro
Bucerias, Nayarit 63732
Monday-Friday: 9am-4pm (Jalisco Time)
050 Service, Repair & Complaints
055 Long Distance
(800) 123-0000
Tourist Office – Guayabitos(327) 274-0693
Water Delivery

How to Call Mexico from the US/Canada:

US/Canada to LandlineDial 011-52 + AC + #
US/Canada to CellDial 011-52-1 + AC + #

Learn more about making local and long-distance calls to/from Mexico.

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