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  • 38 Reviews on “Jaltemba Transport”

    • Allyson at JaltembaBayLife.com (Guayabitos)
      7 years ago

      Simply the BEST! I have hired Gilberto for nearly 7 years now for both my personal use and for our friends and family. He is reliable, friendly and gives impeccable customer service, plus he knows the area and usually offers to give a “little guided tour” along the way… in English. I highly recommend Jaltemba Transport!

    • Terry M (Kalispell, Montana USA)
      7 years ago

      I use them for all my transport needs. I’ve known Gilberto for several years now. I always use him for my transportation from and to the Puerto Vallarta airport. He is always there waiting for me and it’s comforting to see his familiar smiling face when I come into the “sea of taxi drivers and timeshare people.” And he always has cold cerveza in the van waiting for me! He is a cautious driver and speaks excellent English. He also does a great job on tours!

    • Peter B (Langley BC Canada)
      7 years ago

      Safe and reliable service, great place to spend time. We have always had excellent service, and always felt safe. They have always accommodated us, such as stopping at stores on the way and waiting. Because of this we have recommended this service to our family and friends.

    • Shawn & Len (Seven Sisters Falls, Manitoba, Canada)
      7 years ago

      Awesome Service! Gilberto has provided safe, dependable service transporting us from PV to Guayabitos. Waiting, even when our plane has been late! He has also driven us back to PV, always arriving a bit early to pick us up, so we never have to worry about being late for our plane home. Highly Recommended.

    • Mick Showen (Wis. USA)
      7 years ago

      5th year that using his service. Great service, very friendly and helpful.Very clean and a great driver. Also gives great Spanish lessons.

    • Sheila and Mel (Langley, BC, Canada)
      7 years ago

      We have nothing but wonderful things to say about Gilberto. He is always there when you need him, he drives carefully following the speed limit, speaks wonderful English, always has a smile on his face and truly cares for the people he transports. We would recommend his service to anyone needing transportation to and from tha Airport.

    • Maria C. (Abbotsford, BC)
      7 years ago

      We’ve been using Gilberto and his service for years. Gilberto, Hector and Leopoldo are all very good drivers. They all are very accommodating to whatever your needs are. We highly recommend them.

    • Karen (Vancouver, BC)
      7 years ago

      The Best Welcome to Rincon I could wish for. Gilberto was recommended to us, and we are so happy we booked with him. He was efficient in responding to emails and making arrangements-providing detailed instructions on connecting at the airport. His english is fantastic, and his sense of humour and desire to provide good service are wonderful. The transfer went smoothly, and we were very comfortable in a great vehicle and an affable driver. We’ve already booked our return trip to PV, and will definitely use this company again. I can unequivocally recommend this company for any transportation needs.

    • Elaine (Fairy Glen, SK)
      6 years ago

      Reliable and friendly. Gilberto has been at the airport to greet us every year for the past 6 years. He is reliable, friendly and always on time. He picks up our friends and family as they arrive and delivers us all safely back. Both Gilberto and Vivianne are truly kind amazing people. We are fortunate to know them.

    • Lynn and Lyle (North Vancouver)
      6 years ago

      We have had Gilberto and Viviana take us to and from Puerto Vallarta for years and really appreciate the great company and service they provide! They have lots of room for that extra piece of luggage, and it is nice to have the quick stop to shop before your get to your destination!

    • pasquapete (Regina, Sk., Canada)
      6 years ago

      Unbeatable Service. The best in every way…courteous, safe driver, on time, reasonable price. Looking forward to next trip with Gilberto.

    • Lilianne (Langley, BC)
      6 years ago

      I am highly recommending Gilberto Hernandez’s taxi service from the Airport to Guayabitos and return. We used them in January and I was very impressed by the friendly and professional service. I was met at the airport by Gilberto’s wife and daughter when I arrived. Because I was coming alone, it was important to have someone waiting for me at the airport and I made the arrangement via email. We picked up my husband a week later with Pina at the wheel. When we returned home, Waldo was our driver and he was absolutely the best driver. His experience with the big rigs made him cautious and I have never felt so safe. I would highly recommend this company. It truly is customer service at its best. This family owned company will be my number one choice from now on! Great prices, safe ride and like I said, excellent customer service.

    • morton sider (canada)
      6 years ago

      Prompt, reliable and personalized transportation Comfortable Vehicles Safe and courteous drivers to ensure that your travels are worry-free Speak English Priced right and and would use again. Morton Sider

    • C. Mandin (Edmonton, Canada)
      6 years ago

      We were recently staying in La Penita de Jaltemba and hired Gilberto to transport us. He also drove both couples back to the airport at different times. He is courteous, has a great sense of humour, is a very careful driver and he showed up on time. He drives an air conditioned minivan so there is plenty of room for 4-6 people at a rate of 80 USD for the one way one hour trek on highway 200.

    • Dennis & Annette Buckmaster (Sacramento, California)
      5 years ago

      Our Highest Recommendation! Within a week we are return customers based on the prompt, safe and friendly service offered by Jaltemba Transport. As seasoned travelers, we have experienced a multitude of taxi services in several countries. Jaltemba Transport is far and away the best transportation service we have ever had. Gilberto & Viviana offer attention to detail, safety precautions, and very comfortable vehicles. Their warmth and kindness make them the kind of people you’d like to live next door to. Their willingness to share their knowledge of the area is in added plus. We would not hesitate to entrust them with transporting our children or other family members.

    • Al C. (Abbotsford, BC)
      5 years ago

      More Than Just Transport.
      I highly recommend Gilberto and Viviana for your transportation needs. We have used them for the last 4 years, and have not been disappointed. The vehicles are very safe and comfortable. The ride is always relaxing thanks to their skill and courtesy behind the wheel. They have gone out of their way to do all they could to meet our requests.

    • Williams Sisters (North Battleford, Canada)
      5 years ago

      Fantastic Efficient Service, Reasonably Priced with a Funny Affable Driver. We have used Gilberto’s service every year we come to Guayabitos. In fact, we just reserved with him again today for our upcoming trip. He and Vivienne have always been there to greet us, help with the luggage, and get us safely and efficiently to our hotels. Gilberto has great stories to share, and is a fount of helpful information for your stay. The vans are clean and well kept, and there’s a cold soft drink or beer waiting for you to enjoy on the ride. This service is 100% recommendable. And, for good measure, the first year we used this service, Gilberto was actually wearing a t-shirt from one Saskatchewan’s National Parks. It was such a fun way to start the journey.

    • Ric & Linda Ksionzek (East St. Paul, Manitoba, Canada)
      5 years ago

      Gilberto and his wife have been accommodating and pleasant over the years. They have picked us up at the airport and from our hotel. We have recommended them many times and have always had positive feed back.

    • Caroline M. (Oliver, B.C. Canada)
      5 years ago

      Gilberto and his wife are very dependable. Friendly and on time. Great service. Would definitely use their service again.

    • Elaine Fletcher (Nelson, British Columbia)
      5 years ago

      We had the pleasure of going to Puerto Vallarta airport from Guayabitos with Gilberto on March 24, 2015. It was a very safe pleasant ride and have already booked with them for our return trip in November. We also plan to use his company for some tours next season.

    • Cinnamon Dagsvik (Canada)
      5 years ago

      I highly recommend Jaltemba Transport! Gilberto and Viviana drove us in to Nuevo Vallarta on two occasions this April for scuba diving. We had to leave our rental in La Penita at 5am to make our boat. They we on time, and their driving is top notch – the vehicle is impeccable, clean and well maintained. Both Gilberto and Viviana are wonderful, kind people – happy to tell you about the local flora and fauna along the drive. Viviana was very helpful in helping my friend and I practice our Spanish. We hired them for our return trip as well, on both occasions, and they were waiting at Vallarta Adventures when we came off the boat – with a big smile! Muchas gracias! Will most certainly hire them again!

    • qwerty (Oregon, USA)
      5 years ago

      I discovered Jaltemba through a TripAdvisor post and was extremely happy with our experience. We had terrific communication prior to our trip and Gilberto even sent a confirmation the day before our arrival. He showed up at the airport with a carseat for our child and cold beer and water in a cooler for our ride. Very friendly, knowledgeable about the area, polite, and a safe driver, which gave me great confidence since our taxi ride to the airport from home was a little hairy. We used Jaltemba for round trip from the airport to Punta de Mita and Gilberto showed up 10 minutes early for our ride to the airport. As someone who worries about missing flights, I very much appreciated that early arrival! Jaltemba is on my referral list for friends going to the area and I will be contacting them for future trips. Thank you.

    • John Drinkard (Seattle, Wa., USA)
      4 years ago

      Two friends and I used Jaltemba Transport over two days around La Penita, Gauyabitos, San Francisco and Sayulita. Our driver, Gilberto was absolutely great. Talk about “reliable and personalized service”…they deliver. We had some special objectives regarding volunteer opportunities in some very “off the beaten road” villages. Gilberto knew those places well and introduced us to the local “head honchos” who could help us. Bottom line: great personalized service, great English, great vehicles with air con, great knowledge of the area. So happy we used them!

    • Pat Donahue (Edmonton, Alberta)
      4 years ago

      Don’t use anyone else! We have used Gilberto for transport to and from Puerto Vallarta/La Penito/Guayabitos and also for other tours for many years and there is no one better. He and his drivers are the absolutely best, and we don’t speak Spanish. If you want really personalized and genuinely first rate service, go with Gilberto and Viviana!

    • Kim and Gary Peto
      4 years ago

      We have been using Gilberto for years now and he is my go to person. He is prompt, friendly and always delivers. His vehicles are modern, comfortable and air conditioned. He is more than willing to accommodate any stops along the way if needed if you let him know in advance. I won’t use anyone else. His wife, Viviana has also driven us on two separate occasions and I would trust either one of them. Super couple. His English is impeccable.

    • Beth & Jeff, Calgary AB
      4 years ago

      We make our arrangements by email from Canada. When we arrive at the PVR airport, Gilberto is there to meet us. It couldn’t be any simpler than that! All aspects of Jaltemba Transport are impeccable.

    • Tom Frisby
      4 years ago

      Gilberto and Vivianna provide a first rate service and are 100% reliable. I also appreciated how prompt Gilberto is in returning communication. I use uber black car service a lot for business travel and found this service to be in that class.

    • Elaine Fletcher
      4 years ago

      Gilberto and Viviana run an excellent company. On November 24, 2015, we were met at the airport by Gilberto. We stopped at Costco on the way to Guayabitos. As usual it was a safe, comfortable ride with a good driver and clean vehicle. On April 7, 2016, Gilberto picked us up and returned us to Puerto Vallarta. It is always a pleasure to use this company. They are professional and very courteous. See you again in November and thanks for the great service.

    • Linda (Chicago, IL)
      3 years ago

      Gilberto and Vivianna runs a great pick up service. This was the first time that I used this company and would do it again for sure. There were 4 adults to be picked up from PVR. I booked online and was a little nervous because no deposit was asked for. I went with it and was so glad to see Gilberto’s beautiful wife holding my name. She was so easy to spot among all the men in the airport with signs and calling for you to come use their service 🙂 Gilberto was awesome and friendly. He provided waters and beers for the 45 min ride. He explained of the area as we drove and he was easy to understand. I was disappointed that our hotel would not allow him to come back and pick us up to take us back to the airport. I guess there are taxi unions and laws where we were staying that limit private pick ups. I would use them again for sure and look forward to see them soon. Thanks!

      3 years ago

      Safe, Clean and Reliable Transportation!

      Hi all! Just returned from an amazing short vacay with 3 girlfriends inPunta Mita. I had previously stayed at the Four Seasons 3 years ago and used their car service….good but soooo overpriced! I decided to check in on TA forums and enlist my own transportation to and from PVR to Punta Mita. I used Gilberto Hernandez (gilbertours@hotmail.com). He provided me with a much better rate, great email correspondence and fantastic service. I give him the highest recommendation ( and I am a very TYPE A traveller.) We were met by his wife in the airport and he pulled around in his clean and well AC minvan almost immediately after departing outside the airport front doors. He quickly put our luggage in and we were on our way! We were offered ice cold water and beers for our journey. Gilberto and Viviana graciously allowed us a stop at the MEGA store, where 4 Canadian gals probably overstepped their time stop to load up on fruit, wine, tequila and misc. 🙂 The Hernandez team were fantastic, never making us feel rushed. Thank you! We arrived safely to our destination within the gates of Punta Mita at the Hacienda de Mita Villas. (BTW, fantastic location!). Five days later Gilberto arrived on time to return us back to PVR. Without hesitation, I will definitely be using his car service everytime that I return to this area of Mexico. Happy and Safe Travels!

    • Jeff
      3 years ago

      We had used Gilberto for our transportation needs to the Iberostar in Punta Mita recently and couldn’t have been more pleased! The communication before the trip was excellent! He was waiting for us promptly at the airport, provided clean and comfortable transportation directly to the hotel at a very reasonable price. The best part was that he gave us information on the PV area, places to go/see and was extremely professional! We will definitely use his services on our next vacation to PV! Highly recommended, don’t go anywhere else!!

    • Dave and Pat Kulhanek
      3 years ago

      We have used Gelberto’s services for years for picking us up at the airport and getting us back to the airport. They are always prompt returning our emails, they have always been on time. When meeting us at the airport they always have a sign with our names on it. A welcome sight to be sure! They are always willing to make stop at Mega so we can pick up a few supplies. They are all very careful drivers, with nice vehicles in excellent shape. We would use no one else.

    • Barbara Qualley
      3 years ago

      Gilberto and Viviana are reliable and careful drivers. We have used their service for years and know that they and their selected drivers will deliver us safely wherever we wish to go. We are pleased to support a local business. This year we arranged a trip to Tequila. Gilberto was our guide and Jose, the driver. It was a 14 hour day (delayed by a car accident for an hour). Two hours into the journey (at Ixtlan del Rio) we were nourished by Viviana’s still-hot breakfast of chicken, bacon & egg and bean burritos accompanied by a large container of guacamole with nachos. So good! We were also able to stop at Magdalena to purchase some opal jewelry. Wonderful to get off the beach and see a historical part of Mexico.

      1. Nona West 3 years ago

        Gilberto & Viviana provide first rate service and very reliable. Made reservations by email from Canada. Arrived at PV airport and the lovely Viviana was there waiting for me. Return trip equally efficient. Looking forward to the same excellent service next year. Thank you both so much!

    • Michael
      3 years ago

      Punctual, very kind, and safe drivers. If my travels take me back to this part of Mexico, I will be sure to use them again.

    • Judy K. (Wisconsin)
      2 years ago

      I can’t say enough good things about our experience with Gilberto and what he did for us! We had a scheduled pick-up at the airport and transportation to Rincon de Guayabitos. Then transportation back to PV 4 days later where we were meeting friends for the remainder of our trip. Three days before our trip(July 22) I contacted Gilberto, just to confirm our reservation with him. I also happened to mention that I wasn’t getting any response from the hotel that I had booked in Guayabitos….. The next day Gilberto went to the hotel and found out that they didn’t have our reservation and had nothing available for us! Long story short, with only 48 hours before our trip, Gilberto spent hours going from place to place trying to find us a room. It was high season and the whole town seemed to be booked up. About 8:30 at night he finally found us a room and even paid a deposit for us! What an amazing, generous man. Our pick-up and ride was great there and back, and when it was time to pay him for his services, he wasn’t even going to charge us for the hours spent finding us a hotel room! We enjoyed our time spent with him and highly recommend his business. If we ever find ourselves back in the area, I look forward to seeing Gilberto again. We wish him continued success and God’s blessings.

    • Tara May
      2 years ago

      Excellent and reliable service, Someone was waiting for us outside the airport and guided us to our van. There were five of us traveling from PVR to Punta Mita. We stopped at the grocery store outside PV, while our driver waited. When we arrived in Punta Mita, there was a problem getting through the security check point of our condo complex. Our driver stayed and helped us get the situation resolved. Would highly recommend.

    • Ellen T Van Vranken
      2 years ago

      Our extended family has used Jaltemba Transport for several years now to help us get from place to place in Nayarit. Their drivers are always dependable, courteous, friendly, and excellent drivers. They go out of their way to make those necessary stops to stock up on needed supplies for our stay. One included finding a wheelchair repair shop to fix Mom’s wheelchair that did not survive the rough handling from the airlines! I would highly recommend them for all your transport needs while visiting their beautiful country!

    • Roberta and Bruce Mansell
      2 years ago

      On January 1, 2018 six of us were transported from P.V. to Guayabitos via Mega Mart in Bucerias, where Alex patiently waited while we picked up groceries for our month at the Marina Azul Hotel, he provided us with a safe, clean and comfortable ride all the way. We also were lucky enough to have Jaltemba Transport take us to the Marival in Nuevo for a couple of days mid way through our vacation. On January 31, 2018 Jaltemba Transport again provided us with van to take us back to the airport in P.V. to return home. What a great company, thank you so much Gilberto and Viviana, we look forward to your great service again next year. We also want to thank our sisters Elaine Fletcher and Debbie Robin for finding this great service for us.

    • debra frazier
      2 years ago

      Jaltemba Transport is a great family owned and operated business. I have used them many times for transport to and from Guayabitos. Lovely people with exceptional service. I highly recommend them for all your transport needs.

    • Mike
      5 months ago

      Could not recommend Gilberto enough! Our plans changed last minute, so I contacted him the day before we arrived in PVR. He was quick to respond and able to accommodate our transportation to Punta Mita. He was a great host, easy to communicate with via text/email, and the stop at the grocery store was awesome. Will use him every time we go back to Puerto Vallarta!

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